Shengwanda Precision Hardware Co., Ltd. (“we,” “us,” or “our”) attaches great importance to the protection of personal information and is committed to complying with applicable data protection laws and regulations. This Privacy Policy explains how we collect, use, store, disclose, and protect the personal information of our customers, suppliers, business partners, employees, and other relevant stakeholders (“you”). By interacting with our products, services, website, or conducting business with us, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. This Policy applies only to the personal information we collect through our official channels and does not cover third-party websites or services linked to our platforms.
We only collect personal information that is necessary for the performance of business, provision of products/services, or compliance with legal obligations. The collected information includes but is not limited to: basic personal details such as name, job title, contact information (phone number, email address, postal address), and company affiliation; transaction-related information such as order requirements, product specifications, payment details, and delivery addresses; and technical information such as website browsing records, device information, and communication content when you contact our customer support. This information is obtained through direct submission (e.g., order forms, contact forms, business negotiations), website interaction (e.g., via cookies and similar technologies), and legal third-party sources (with appropriate authorization). You have the right to refuse to provide non-essential personal information, but this may affect our ability to provide corresponding products or services.
We use your personal information for the following legitimate purposes: fulfilling transaction commitments, including processing orders, arranging delivery, and providing after-sales services; communicating with you about product updates, technical support, and business cooperation matters; conducting market research and satisfaction surveys (with your prior consent) to improve our products and services; managing supplier and partner relationships, including verifying qualifications and facilitating business collaboration; ensuring information security, such as preventing fraud and protecting our legitimate business interests; and complying with applicable legal requirements and industry norms. We may also use aggregated non-identifiable data (e.g., statistical data on website visits) for business analysis and service optimization, which will not involve the disclosure of your personal identity.
We will not disclose or share your personal information with third parties without your explicit consent, except in the following circumstances: sharing with authorized service providers (e.g., logistics companies, payment processors) who assist us in delivering products/services, and these third parties are bound by confidentiality obligations; disclosing in response to legal requirements, court orders, or government regulatory investigations; sharing to protect our legitimate rights and interests, such as resolving disputes or preventing fraud; and sharing in connection with business transactions such as mergers, acquisitions, or asset transfers (with prior notice and ensuring the receiving party complies with this Privacy Policy). We will strictly review the qualifications of third parties and supervise their data processing activities to ensure the security of your personal information.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage systems, access control mechanisms, regular security audits, and encryption of sensitive information. We retain your personal information only for the period necessary to fulfill the purposes stated in this Policy or as required by law. Once the retention period expires, we will securely delete or anonymize your personal information. Please note that no data transmission or storage method is completely secure, and we will not be liable for data security incidents caused by force majeure or unauthorized third-party attacks.
To ensure the normal operation of our website and improve your browsing experience, we may use cookies and similar technologies (e.g., local storage objects) to store your browsing preferences and device information. Cookies help us remember your session state and avoid repeated settings, but they do not contain sensitive personal information. You can manage or disable cookies through your browser settings, but this may affect the functionality of some website features. For details on how to adjust browser settings, you can refer to the help documentation of your respective browser.
You have the following rights regarding your personal information in accordance with the law: the right to access, correct, or supplement your personal information held by us; the right to request the deletion of your personal information when it is no longer necessary or when we violate legal provisions in processing it; the right to restrict or object to the processing of your personal information (except as required by law); and the right to receive a copy of your personal information in a machine-readable format. To exercise these rights, please contact us through the channels provided below. We will verify your identity and respond to your request within the time limit specified by law.
If your personal information needs to be transferred across borders (e.g., for international business cooperation), we will comply with applicable cross-border data transfer regulations, such as obtaining your consent, adopting standard data protection clauses, or ensuring the receiving country/region meets the required data protection standards. We will take necessary measures to ensure the security and legality of cross-border data transfers.
Our products and services are not directed at minors. We will not intentionally collect personal information from minors under the age of 16. If we inadvertently collect such information, we will delete it immediately upon discovery and notify the relevant guardians. If you are a guardian and find that a minor has provided their personal information to us, please contact us to request deletion.
We may update this Privacy Policy in response to changes in laws, regulations, or business practices. The updated Policy will be published on our official website or notified to you through appropriate channels, with the effective date clearly indicated. Your continued use of our products or services after the update constitutes your acceptance of the revised Policy. We recommend that you review this Policy periodically for any changes.
