These Terms of Service (“Terms”) constitute a legally binding agreement between Shengwanda Precision Hardware Co., Ltd. (“we,” “us,” or “our”) and you (“Customer” or “you”) regarding the purchase, sale, and use of our precision hardware products and related services. By placing an order, signing a formal contract, or engaging with our services, you acknowledge that you have read, understood, and agreed to be bound by all provisions herein, as well as any supplementary agreements signed by both parties. These Terms supersede all prior verbal or written understandings, negotiations, or arrangements related to the subject matter.
We specialize in providing precision hardware products, including custom precision stamping parts, CNC machined components, hardware fasteners, and precision casting parts, as specified in the official product specifications or order contracts. All product parameters, materials, dimensional tolerances, and performance standards shall be subject to the written agreement between both parties; any unconfirmed verbal commitments shall not be deemed part of our contractual obligations. We reserve the right to make reasonable adjustments to product designs or materials without prior notice, provided such adjustments do not materially affect product quality, performance, or functionality.
Customer orders shall only be deemed valid upon our official written confirmation (including signed contracts, sealed quotations, or confirmed order forms). When placing an order, you shall provide accurate and complete information, including product specifications, quantity, delivery requirements, and receiving details. Any modifications to the order (such as changes to specifications, quantity, or delivery time) must be submitted in writing and confirmed by both parties; we shall not be liable for any losses arising from unconfirmed verbal modifications. The contract shall take effect on the date of the last party’s signature and seal, and both parties shall perform their obligations in accordance with the agreed terms.
Product prices are based on our official quotation confirmed in the contract, which include product cost, processing fee, and applicable taxes (excluding transportation, insurance, or other additional fees unless otherwise specified). The payment method, proportion, and time limit shall comply with the contract agreement—standard terms typically include a 30-50% advance deposit upon order confirmation, with the balance paid before delivery or as agreed. If you delay payment beyond the agreed period, we have the right to suspend production, delay delivery, or terminate the contract, and you shall bear corresponding default liabilities, including but not limited to liquidated damages.
Delivery time shall be specified in the contract; we shall not be liable for delayed delivery caused by force majeure, supply chain disruptions, or your failure to provide necessary information in a timely manner. The transportation method (road, railway, air, or sea) shall be agreed upon by both parties, with transportation costs and risk transfer subject to the contract terms—risk generally transfers to you upon your signature of the delivery receipt. You shall inspect the goods within 3 working days of receipt; if any damage, shortage, or non-conformity with the agreement is found, you must notify us in writing and provide relevant evidence. Failure to raise objections within the specified period shall be deemed acceptance of the goods as conforming to the contract requirements.
Our precision hardware products come with a quality guarantee period of 3-12 months from the date of your acceptance (subject to specific contract agreements). During the warranty period, we shall be responsible for free repair or replacement of defective products or parts caused by manufacturing or processing quality issues. The warranty does not cover damages resulting from improper use, unauthorized modification, disassembly, normal wear and tear, or external force impact. We provide technical consultation and after-sales support via phone, email, or on-site service as agreed; you shall cooperate in providing necessary on-site conditions and safety guarantees for on-site services.
All intellectual property rights related to our products, including designs, technical drawings, processing technologies, and product specifications, belong exclusively to us. You obtain only the right to use the purchased products for the agreed purpose and shall not copy, reproduce, reverse-engineer, or disclose our technical information, drawings, or product designs to any third party without our prior written permission. We guarantee that the products supplied do not infringe on the intellectual property rights of any third party; if a third-party infringement claim arises, we shall bear corresponding liability in accordance with the contract and applicable laws.
If we fail to deliver products that meet the agreed quality standards, we shall, at our option, provide free repair, replacement, or refund, and compensate for your direct economic losses caused thereby. If you breach the contract (including but not limited to delayed payment, unauthorized cancellation of orders, or failure to accept goods as agreed), we have the right to claim liquidated damages in accordance with the contract and recover actual losses exceeding the liquidated damages. The calculation method of liquidated damages shall be specified in the contract, with the maximum amount not exceeding 30% of the total contract value unless otherwise required by law.
Force majeure refers to unforeseeable, unavoidable, and insurmountable objective events, including natural disasters, wars, government regulatory actions, and major supply chain disruptions. If either party is unable to perform contractual obligations due to force majeure, it shall notify the other party in writing within 3 working days and provide relevant proof within a reasonable period. Both parties shall negotiate to delay performance, partially perform, or terminate the contract as appropriate, and neither party shall bear liability for breach of contract due to such events.
Any disputes arising from the performance of these Terms or related contracts shall first be resolved through friendly negotiation between both parties. If negotiation fails, either party may initiate legal proceedings at the people’s court where our company is located, or apply for arbitration in accordance with the arbitration clause agreed in the contract. During the dispute resolution process, both parties shall continue to perform other contractual obligations not involved in the dispute.
We may revise these Terms in accordance with changes in laws, regulations, or business needs. Revised Terms shall be published on our official website or notified to you in writing, and shall take effect on the date of notification. If you disagree with the revised Terms, you shall terminate the use of our products and services within 7 working days of notification; your continued use shall be deemed acceptance of the revised Terms.
